Training HR
By December 21, 20160 Comments Read More →

CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE – Almost Running

CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE

Hotel Dreamtel Menteng/ Hotel Ibis, Jakarta | 09 – 10 Januari 2017 | Rp. 4.250.000 – Almost Running

 

TRAINING OBJECTIVE :

  1. Understand conflict and how to manage conflict, change & handling difficult people
  2. Successfully resolving conflicts
  3. Be more assertive in dealing with others in most situations
  4. More understand on human feeling, thinking and behaviour

TRAINING MATERIAL OUTLINE :

  1. Conflict
  2. Managing Conflict
  3. Knowing yourself before knowing others
  4. Knowing characteristics  of  difficult people
  5. Developing your emotional intelligence
  6. Positive Mental Attitudes
  7. Handling objections
  8. Balance of power ( physical, mental and verbal )
  9. Communication
  10. Empathy Communications
  11. Effective Communication
  12. How to manage a good message
  13. Effective Communication
  14. How to manage a good message
  15. Listening not hearing
  16. Becoming interactive listener
  17. Becoming message centred vs speaker centred
  18. Negotiation Skill
  19. Four Basic Climates that can exist during a dealing
  20. Negotiation Planning Power
  21. The Role of Supervisor : Today & Future
  22. Discussion & Conclusion
  23. Closing

 

WHO SHOULD ATTEND THIS TRAINING?

All Staff,  Supervisor, or  Manager  who want  to improve their qualification, working ability and personal power.

FASILITATOR :

Team Trainer

 

INVESTASI :

Rp. 4.250.000,- (Empat Juta Dua Ratus Lima Puluh Ribu Rupiah) belum termasuk pajak terkait

Investasi sudah termasuk :

  1. Sertifikat keikutsertaan
  2. Coffe Break 2X dan Lunch
  3. Souvenirs dan Seminar Kits
  4. Seminar Bag
  5. Modul
  • Discount 10% apabila pendaftaran group minimal 5 orang dari perusahaan yang sama (untuk satu pelatihan dan waktu yang sama).
  • Pelaksanaan training akan diselenggarakan apabila telah mencapai quota peserta 4 – 5 orang.
  • Konfirmasi pelaksanaan training akan dilakukan 3 (tiga hari sebelum tanggal pelaksanaan).
Formulir Permintaaan Informasi Lanjutan / Pra-Pendaftaran Public Training
  1. INFORMATION OPTIONS
  2. (required)
  3. (required)
  4. PERSONAL DATA
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. PRE REGISTRATION DATA (Tidak Mengikat)
  12. (required)
  13. MESSAGE FOR TRAINING PROVIDER
 

cforms contact form by delicious:days

About the Author:

Post a Comment